Effective Date: 2024-10-25

FW Healthcare Services LLC ("we," "us," or "our") is committed to protecting the privacy and confidentiality of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and other relevant regulations.

1. Information We Collect

We collect various types of personal information to provide healthcare services to our clients. The types of information we may collect include:

• Personal Identifiable Information (PII): Name, address, phone number, date of birth, and Social Security number.
• Health Information: Medical history, treatment plans, medication records, and other health-related data.
• Financial Information: Insurance details, billing information, and payment methods.

2. How We Use Your Information

We use the collected information to:

• Provide healthcare services, including medical care, treatment, and healthcare coordination.
• Communicate with you and your healthcare providers.
• Process billing, payments, and insurance claims.
• Comply with legal obligations and regulatory requirements.
• Improve our services and enhance patient care.

3. How We Share Your Information

We may share your personal and health information in the following ways:

• With healthcare providers: To ensure continuity of care and to coordinate treatment among various healthcare professionals.
• With insurance companies: To process claims and payments related to the services provided.
• For legal and regulatory purposes: To comply with applicable laws, court orders, or government regulations.
• With third-party service providers: For administrative, technical, or legal services, provided they comply with strict confidentiality requirements.

We will not sell or share your personal information for marketing purposes without your explicit consent.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure storage of electronic health records, encryption, and limiting access to authorized personnel only.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to your personal and health information.
• Correction: You have the right to request corrections to inaccurate or incomplete information.
• Deletion: You may request the deletion of certain information, subject to legal or regulatory requirements.
• Restrict Processing: You can request limitations on how we use your personal data in specific situations.
• Data Portability: You have the right to request a copy of your information in a machine-readable format.

To exercise any of these rights, please contact us using the information provided below.

6. Data Retention

We will retain your personal and health information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to information collected by FW Healthcare Services LLC. We are not responsible for the privacy practices of other websites.

8. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

FW Healthcare Services LLC
West Palm Beach and Environs
Phone: 772-284-7371
Email: [email protected]